We accept Pay Pal and credit cards via Pay Pal. You do not need a Pay Pal account to pay via credit card, just check out as ‘guest’
Returns / Exchanges
Returns : We do not currently accept returns. Please consider before purchasing and contact us for more details, measurements, or pictures before placing your order. Exchanges: Please contact us within 7 days to initiate an exchange.
Ring Sizes: If you do not know your ring size, you can try this method, or have your finger sized at a nearby jewelry store. For questions about a specific piece or to initiate an exchange, please email us at sales [at] skylerman.com
Canceling an Order
To cancel an order, please contact us within 24 hours. After 24 hours, once production begins, we will be unable to cancel/return your order.
All of our jewelry is custom, made-to-order. Please allow up to two weeks for for your piece to be handcrafted and shipped. All shipping is done via USPS, UPS or FedEx with signature confirmation upon delivery for larger items. Please note that we cannot ship to P.O. Boxes or APO/FPO addresses. We ship from NYC. Tax will be collected for items shipped within New York State.
We would be happy to accommodate international customers, please email us at sales [at] skylerman.com to initiate an international order if you do not see your country listed. Please note that international recipients are responsible for duties, taxes, and brokerage fees upon delivery. If you refuse your package, you are responsible for the original shipping charges as well as any custom fees or taxes that are incurred. International Shipping Rates: $40 flat rate
Due to the nature of handcrafted jewelry, please note that your piece may arrive slightly different than the one pictured. For example, an oxidized silver ring can be slightly lighter or darker. However, no piece will ever be significantly different than the one shown. Also note that with oxidized jewelry, the color does slightly fade over time depending on the amount of wear and handling of the jewelry, to reveal slivers of the shiny silver underneath.
Please contact us about custom sizes or custom pieces. We are happy to work with you if you need special sizing on our pieces, or if you would like to create a custom, unique piece. No project is too big, including engagement rings. Please email firstname.lastname@example.org.
At Skyler Man, we pride ourselves in the craftsmanship of our pieces. With that being said, jewelry is not indestructible and precious materials are especially vulnerable to chemicals, heavy sunlight and strong blows and bangs. Take care not to expose fine jewelry to lotions, make-up, hair spray, perfume, chemicals, blows, and the like. Please consider removing jewelry before showering, exercising, sleeping, going to the beach or into a pool. Skyler Man’s pieces, and fine jewelry in general, are special and should be treated accordingly.
At Skyler Man, we keep your information in the strictest confidence. We would never give, sell, or trade your information to a third party. By using our website, you are accepting the terms and conditions of our policies. If you have questions or concerns, please contact us for more information.